Full course description
This micro-credential helps healthcare professionals build confidence and skill in using digital tools to communicate clearly, ethically, and respectfully in long-term care settings. You will practice real-world scenarios, learn how to protect privacy and confidentiality, and develop habits for clear documentation and professional online interactions. By the end of the course, you will be able to apply practical digital communication skills that support safe, compassionate care for residents, families, and your healthcare team.