(OLDS-C0526) Change Management in Operational Leadership

The Change Management in Operational Leadership micro-credential course helps operational leaders build the skills to effectively implement and sustain change in complex, real-world environments. Through applied learning and practical tools, participants will learn to identify root causes, manage resistance, and develop structured change plans that support staff, protect service quality, and drive lasting outcomes.

This micro-credential is supported by a facilitator who is available to answer learner inquiries and provide feedback on assessments.